images“Just had training on the New HotelEXPERT. Wow what a breath of fresh air. So user friendly, easy to use, and better than our previous system.”

Front Desk Manager – ACE New York

Hilton Garden Inn Central Park South

“Our 400 room property in Midtown Manhattan is constantly busy. Having a robust and versatile guest services system is critical in keeping on top of everything on a day to day basis . I’ve used previous versions of HotelEXPERT and the latest overhaul is at a whole new level. The user interface is beautiful and easy to use.
The iPod app integrates well with the web version for immediate attention to guest requests. Escalations and callbacks help us solve guest issues before they get too big. And the live dashboard and daily reports are key in helping the management team direct resourcing. On top of all of that, the management team is very responsive in adapting the system to our needs and to solve any technical issues that ever arrive.”

I would recommend the new HotelEXPERT to any hotel.

 

Tracy Kass

Assistant General Manager

Hilton Garden Inn Central Park South

Hilton Garden Inn Central Park South