Actuate Guest History
History is static in nature. With our
Actuated Profiles concept, we bring your Guest History to life!
By identifying actionable history, recovery tasks are triggered
for future visits. Declared or "Experienced" guest preferences are
also executed upon return visits.
Reservations confirmation, Pre-Arrival/Departure web surveys, and setup for VIP notification are
among the many advanced features of this module.
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Other Advanced Features
- Setup for Pre-Arrival tasking preferences (such as non-allergenic pillows).
- Setup for Arrival triggers (such as newspaper delivery once the guest has arrived).
- Setup for recovery task triggers (such as Pre-Arrival room inspection if there has been a history of dirty check-in).
- Tasking for Promo Codes such as Romance Packages (for example, roses or champagne delivery).
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