With more than 30 years combined hotel management experience, our team understands the challenges and needs of today’s hotel operators. That is why Metromedia Software works in tandem with our clients to ensure their Rapid Response solution is tailored to fit the needs of every department. Our approach is to introduce the concept to key areas of the operation and build out usage and functionality as staff members and managers grow to rely on the functions and data provided by our solutions.

Metromedia Software is constantly working to enable complete workforce mobilization. Our Research & Development team stay on top of the latest trends in communications and messaging to make our solutions available to hotels around the world.

We also support full system access via BlackBerry and Windows Mobile devices making our solutions accessible to managers on the go.

To better guarantee a return on investment, our implementation and post sales process ensures the appropriate people are receiving relevant information to their departments. In the weeks following installation, our account managers help operators and department heads view and analyze data collected by the HotelEXPERT System.

This active follow up process makes Metromedia Software and HotelEXPERT the sensible Rapid Response Solution Provider.